4six Frequently Asked Questions —
Quick Answers for Bangladesh Players
Everything you need to know about registering, depositing via bKash, Nagad and Rocket, withdrawing winnings, cricket betting markets, slot game rules, bonuses, account security, and responsible gaming — answered clearly and in full.
Welcome to the 4six FAQ page — your complete reference guide for everything related to playing on Bangladesh's trusted betting and casino platform. Whether you are a first-time player wondering how to get started, or an experienced user with a specific question about withdrawals, bonus terms, or self-exclusion tools, you will find a clear, direct answer in one of the five sections below. Can't find what you need? Reach out to our support team at [email protected] — available 24 hours a day, 7 days a week, in English and Bengali.
Six Reasons This Page Has the Answers You Need
Every question on this page opens with a single standalone sentence that answers it directly — no scrolling through paragraphs to find the key point. Built for players who need quick, reliable answers.
All answers reference local payment methods (bKash, Nagad, Rocket, Upay), Bangladeshi Taka amounts, local sports like BPL cricket, and the realities of playing from Dhaka, Chittagong, Sylhet, and beyond.
From account setup and KYC to bonus wagering requirements and self-exclusion, this FAQ covers the full depth of the 4six platform — not just the surface-level basics found on most online casino help pages.
4six does not bury important information in small print. This FAQ includes genuine answers about fees, processing times, wagering requirements, and age restrictions — the details that matter most to real players.
As 4six adds new payment methods, game studios, and promotions, this FAQ is updated to reflect current platform conditions. If you notice anything outdated, contact support and we will investigate immediately.
If this FAQ does not answer your specific question, the 4six support team is available every hour of every day via email. No chatbots — real agents who understand the Bangladesh market and can resolve issues promptly.
Account & Registration
How do I create an account on 4six?
Creating a 4six account takes under two minutes. Visit the 4six Login page and click the registration option, then fill in your mobile number, a secure password, and your date of birth. You must be 21 years or older to register. Once submitted, you will receive a verification code via SMS to confirm your number, and your account will be active immediately.
What documents do I need for KYC verification on 4six?
4six requires a valid National ID Card (NID), passport, or driving licence for identity verification. You will also need to submit a photo or scan showing your name and date of birth clearly. KYC is required before your first withdrawal is processed. Uploading documents through your account dashboard is straightforward, and verification is typically completed within 24 hours.
I forgot my 4six password — how do I reset it?
You can reset your 4six password from the login page by selecting the "Forgot Password" option. Enter your registered mobile number and you will receive an SMS with a one-time reset code. Enter the code, create a new password, and you will be back in your account within a few minutes. If you do not receive the SMS, contact support at [email protected].
Can I have more than one account on 4six?
No — each player is permitted one account on 4six. Duplicate accounts are a violation of the Terms and Conditions and may result in the suspension of all associated accounts along with forfeiture of any balances. If you believe a duplicate was created in error, contact support immediately to have the issue resolved before it affects your primary account.
How do I close my 4six account permanently?
To permanently close your 4six account, email [email protected] from your registered email address requesting account closure. Before closure is confirmed, any remaining balance must be withdrawn. If you are closing your account due to gambling-related concerns, we strongly encourage you to consider a self-exclusion first — our team can explain the difference and help you choose the right option.
Deposits & Withdrawals
How do I deposit money on 4six using bKash?
To deposit via bKash on 4six, log in to your account, navigate to the Deposit section, and select bKash as your payment method. You will be shown a 4six bKash merchant number along with a reference code. Send your deposit amount from your bKash app using the "Send Money" or "Payment" option, include the reference code, and your 4six account balance will be credited within minutes.
How long does a Nagad deposit take to appear on 4six?
Nagad deposits on 4six are credited almost instantly — typically within 1 to 5 minutes of the transaction being confirmed on Nagad's side. If your deposit has not appeared after 15 minutes, take a screenshot of your Nagad transaction confirmation and send it to [email protected] with your account username. Our team will manually verify and credit the deposit promptly.
What is the minimum deposit amount on 4six?
The minimum deposit on 4six is ৳200 across all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit limit imposed by 4six directly, though individual mobile banking operators may have their own daily transaction caps. For larger deposits via Dutch-Bangla Bank or BRAC Bank transfer, different minimums may apply — check the Deposit page for current details.
What is the minimum withdrawal amount on 4six?
The minimum withdrawal on 4six is ৳500. To process a withdrawal, your account must be fully KYC-verified and the withdrawal method must match your registered payment details. Withdrawals below ৳500 cannot be processed. There is no fee charged by 4six on standard withdrawals, though your mobile banking provider may apply their own transaction charges on the receiving end.
How long does a withdrawal from 4six take to reach my bKash wallet?
Withdrawals to bKash from 4six are typically processed within 1 to 4 hours during business hours, and within 4 to 12 hours for requests submitted overnight or during peak periods. All withdrawals undergo a security review before dispatch, which accounts for most of the processing time. If your withdrawal has been pending for more than 24 hours, contact support at [email protected] with your transaction reference.
Does 4six charge any fees on deposits or withdrawals?
4six does not charge any platform-side fees on standard deposits or withdrawals. However, mobile banking operators such as bKash, Nagad, and Rocket may apply their own transfer or cash-out charges on your end — these are set by the operator, not by 4six, and vary depending on the transaction type and amount. Always check your operator's current fee schedule before initiating a transaction.
Can I withdraw to a different bKash number than the one I deposited from?
No — for security reasons, 4six requires withdrawals to be sent to the same mobile banking number that was used to make your deposit. This policy prevents fraud and protects your funds. If you need to update your registered payment method, contact [email protected] and complete the required identity verification steps before the change is approved.
Games & Gameplay
What cricket betting markets are available on 4six?
4six covers a wide range of cricket betting markets including match winner, series winner, top batsman, top bowler, total runs, over/under, and in-play live betting. Major tournaments covered include the Bangladesh Premier League (BPL), IPL, T20 World Cup, ICC World Cup, and bilateral series featuring the Bangladesh Tigers. Markets are updated in real time, and competitive odds are published ahead of each match.
What is the RTP of slot games on 4six?
Return to Player (RTP) figures on 4six slots vary by game and provider, but the majority of titles from studios like Pragmatic Play, NetEnt, and Microgaming carry RTPs between 94% and 97%. RTP is a theoretical long-term average — it does not guarantee short-session returns. Individual game RTP percentages are displayed in the game information panel for each slot available on the 4six platform.
Is 4six fair — are the games rigged?
All games on 4six use certified Random Number Generator (RNG) technology supplied by internationally recognised studios including Pragmatic Play, Evolution Gaming, NetEnt, and Spribe. These providers are independently audited for fairness by third-party testing laboratories. 4six does not modify game outcomes. The results of every spin, card deal, and dice roll are determined entirely by the provider's certified RNG systems.
Can I play 4six games on my mobile phone?
Yes — the 4six platform is fully optimised for mobile browsers on both Android and iOS devices. You do not need to download a separate app. Simply open your phone's browser, navigate to 4six.ws, log in, and access the full range of slots, live casino tables, and sports betting markets. The mobile experience is designed to load quickly even on standard Bangladeshi mobile data connections.
What live casino games does 4six offer?
4six offers a comprehensive live casino lobby powered by Evolution Gaming and Ezugi, featuring live roulette, live blackjack, live baccarat, Teen Patti, Andar Bahar, and game show titles like Crazy Time and Dream Catcher. Live tables are staffed by professional dealers and streamed in HD. Bangladeshi players will find several Bengali-speaking tables available during peak hours.
Bonuses & Promotions
What welcome bonus does 4six offer to new players?
4six offers a welcome bonus to newly registered players on their first deposit. The specific bonus amount and percentage match are displayed on the Promotions page and may vary by season or campaign period. All welcome bonuses come with wagering requirements that must be met before winnings derived from bonus funds can be withdrawn. Read the bonus terms on the relevant promotion before claiming.
What is a wagering requirement and how does it work on 4six?
A wagering requirement is the number of times you must bet a bonus amount before you can withdraw winnings generated from it. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in total bets before the bonus-derived winnings become withdrawable. On 4six, wagering requirements are clearly stated on every bonus offer. Bets placed with real-money funds count separately from bonus wagering.
Do 4six bonuses expire?
Yes — all 4six bonuses carry an expiry period, which is stated in the terms of each individual offer. If the wagering requirement is not completed within the stated timeframe, the bonus and any associated winnings are forfeited automatically. Typical expiry windows range from 7 to 30 days depending on the promotion. Always check the specific bonus terms before claiming to avoid accidental forfeiture.
Does 4six have a loyalty or VIP programme?
4six rewards regular players through a tiered loyalty programme. As you accumulate betting activity on the platform, you progress through loyalty tiers that unlock benefits including higher withdrawal limits, personalised bonuses, faster support response times, and access to exclusive promotions. Players who reach the higher tiers are assigned a dedicated account manager. Full details of the current loyalty structure are available in your account dashboard.
Can I use a bonus on cricket betting as well as slots?
Whether a bonus applies to sports betting, slots, live casino, or all three depends on the specific promotion. Some offers on 4six are sport-specific — for example, a BPL season bonus may only apply to cricket match wagers — while others are valid platform-wide. The eligible game and market types are always listed in the individual bonus terms. Using a bonus on ineligible games may void the bonus entirely.
Are there seasonal promotions on 4six around Eid or the BPL season?
Yes — 4six regularly runs seasonal campaigns tied to major events in the Bangladeshi calendar, including Eid promotions, Pohela Boishakh offers, BPL season deposit bonuses, and T20 World Cup betting specials. These promotions are announced via the Promotions page and through registered account notifications. Checking the Promotions section regularly is the best way to stay informed about active offers.
Safety & Responsible Gaming
Is 4six legal and safe to use in Bangladesh?
4six is a safe and reliable online betting platform that uses SSL encryption to protect all data transmitted between your device and our servers. Player funds are held in segregated accounts. While online gambling regulation in Bangladesh continues to evolve, 4six operates with player protection, fair play, and data security as its core commitments. We recommend all players review applicable local laws before registering.
What is the minimum age to play on 4six?
The minimum age to register and play on 4six is 21 years. This is strictly enforced through our KYC verification process, which requires government-issued ID confirming date of birth before any withdrawal is processed. Anyone found to be under 21 will have their account permanently closed and any deposits returned. 4six takes underage gambling prevention seriously as part of its responsible gaming commitment.
How do I self-exclude from 4six if gambling is becoming a problem?
To self-exclude from 4six, email [email protected] requesting a self-exclusion and specify your preferred period: 6 months, 1 year, 2 years, or permanent. Our responsible gaming team will action the request within 24 hours, lock your account, and remove you from all marketing communications. During self-exclusion, you cannot log in or create a new account. We will never attempt to persuade you to cancel a self-exclusion.
Can I set deposit limits on my 4six account?
Yes — 4six allows players to set daily, weekly, or monthly deposit limits directly from the responsible gaming section of their account dashboard. Once a limit is set, it takes effect immediately and cannot be increased for a mandatory cooling-off period of 24 hours, ensuring the limit serves as a genuine protective tool rather than just a formality. Decreasing your limit is always instant.
How do I contact 4six customer support?
4six customer support is available 24 hours a day, 7 days a week via email at [email protected]. Our team handles queries in both English and Bengali. For urgent responsible gaming requests such as self-exclusion or deposit limit activation, these are treated as priority cases and handled as quickly as possible. Response times are typically under 1 hour during active hours and under 4 hours overnight.
How does 4six protect my personal data and payment information?
4six uses industry-standard SSL (Secure Socket Layer) encryption on all pages and transactions, ensuring your personal data and payment information is protected in transit. Payment details are tokenised and never stored in plain text. Access to sensitive account data is restricted by multi-factor authentication controls on our systems. We do not sell or share your personal information with third-party marketers.
Can't Find the Answer You're Looking For?
Our support team is on hand 24/7 to assist with any question not covered in this FAQ — from technical issues to account-specific queries. You can also explore the platform directly by heading to the 4six Casino or placing your first cricket bet.
Contact Support Directly
Our agents are available every hour of every day and respond in both English and Bengali. Responsible gaming requests are always treated as priority cases.
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